Jira connects to Luffy, the AI employee that works from Slack. Agile project management for planning, tracking, releasing, and supporting software. With Luffy, that capability becomes available from the Slack conversation where the work begins. Your team can ask Luffy to work with tickets, conversations, customer health, and service history; Luffy gathers the relevant context, completes the task, and returns the result to the channel where work is already happening.
What it does
Features
Bring Jira context into Slack
Mention Luffy in a channel or message it directly. Luffy uses Jira for the job it is built to handle: agile project management for planning, tracking, releasing, and supporting software. It returns the useful context to Slack with the source attached.
Turn Jira context into finished work
Luffy can triage requests, summarize context, and coordinate follow-through. It carries the conversation's context into the task, so your team does not have to restate the brief in another app.
Keep people in control
Luffy works with the access your team grants and can pause for approval before consequential actions. The result is faster customer responses with fewer handoffs and less tab switching.
How teams use it
Use cases
Support lead
Ask Luffy for the latest Jira context before a decision, then have it prepare the next step and post the result back to Slack.
Customer success manager
Have Luffy turn activity in Jira into a concise team update, call out risks or exceptions, and identify where a person needs to step in.
Escalation owner
Use Luffy to answer recurring questions with live Jira context and automate the repetitive coordination that normally follows.
Common questions
Jira connector FAQ
What can Luffy do with Jira?
Luffy can use the Jira connection to find relevant context, answer questions, prepare summaries, and support workflows from Slack. The exact actions available depend on the permissions and tools enabled by your workspace admin.
Do teammates need to leave Slack to use the Jira connector?
No for everyday requests. Teammates can ask Luffy from Slack, and Luffy brings the result back to the conversation. An admin may need to open Luffy once to connect and configure Jira.
Does Luffy respect Jira permissions?
Luffy only uses the access granted to the connected workspace and follows the approval boundaries configured by your team. Use least-privilege access for sensitive systems and require approval for consequential actions.
